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Return and Refund Policy

Last Updated: 2/11/2026

At [GlowFlux], customer satisfaction is important to us. Please read our refund policy carefully before making a purchase.

Returns

We accept returns within 30 days of delivery.

To be eligible for a return:

  • The item must be unused and in the same condition that you received it

  • The item must be in the original packaging

  • You must provide proof of purchase (order number or receipt)

To start a return, please contact us at:
[Rippinron318@yahoo.com]

We do not accept returns sent without prior approval.

Non-Returnable Items

The following items cannot be returned:

  • Perishable goods

  • Personal care items (for hygiene reasons)

  • Gift cards

  • Final sale items

Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 48 hours of delivery with:

  • Your order number

  • Clear photos of the damaged product

  • Photos of the packaging

We will offer a replacement or refund at no additional cost.

Refunds

Once your return is received and inspected, we will notify you of approval or rejection.

If approved:

  • Refunds will be processed to your original payment method

  • Please allow 5–10 business days for your bank to process the refund

Shipping costs are non-refundable unless the item is defective.

Exchanges

We only replace items if they are defective or damaged.

Order Cancellations

Orders can be canceled within 12 hours of purchase.
After this period, orders may already be processed or shipped and cannot be canceled.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective.

Contact Us

For any questions regarding returns or refunds, contact us at:
📧 [Rippinron318@yahoo.com

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