Return and Refund Policy
Last Updated: 2/11/2026
At [GlowFlux], customer satisfaction is important to us. Please read our refund policy carefully before making a purchase.
Returns
We accept returns within 30 days of delivery.
To be eligible for a return:
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The item must be unused and in the same condition that you received it
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The item must be in the original packaging
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You must provide proof of purchase (order number or receipt)
To start a return, please contact us at:
[Rippinron318@yahoo.com]
We do not accept returns sent without prior approval.
Non-Returnable Items
The following items cannot be returned:
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Perishable goods
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Personal care items (for hygiene reasons)
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Gift cards
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Final sale items
Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 48 hours of delivery with:
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Your order number
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Clear photos of the damaged product
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Photos of the packaging
We will offer a replacement or refund at no additional cost.
Refunds
Once your return is received and inspected, we will notify you of approval or rejection.
If approved:
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Refunds will be processed to your original payment method
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Please allow 5–10 business days for your bank to process the refund
Shipping costs are non-refundable unless the item is defective.
Exchanges
We only replace items if they are defective or damaged.
Order Cancellations
Orders can be canceled within 12 hours of purchase.
After this period, orders may already be processed or shipped and cannot be canceled.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective.
Contact Us
For any questions regarding returns or refunds, contact us at:
📧 [Rippinron318@yahoo.com